Rules and Regulations of the State of Georgia
 

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  • 1. In the address bar, type about:config and press Enter.
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  • 3. In the search box, search for javascript.enabled
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  1. On web browser menu click "Tools" and select "Internet Options"
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  • 1. a) Click on "Menu", hover mouse on the "Settings" then hover mouse on the "Quick preferences" and mark the "Enable Javascript" checkbox.
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1. a) opera10 a 1. b) opera10 b




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<xmp>.</xmp> <form name="form1" method="post" action="360-11?urlRedirected=yes&amp;data=admin&amp;lookingfor=360-11" id="form1"> <input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="/wEPDwUKLTY5ODkwOTM2Nw8WAh4Ec3BhbQILFgJmD2QWAgIFDw8WAh4EVGV4dAUFNSArIDZkZGQAeKWUUgucGNsbRI8WsQNq4OE+Cw==" /> <input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="EEBB6393" /> <input type="hidden" name="__EVENTVALIDATION" id="__EVENTVALIDATION" value="/wEWCALL4LbXBQLniKOhBALV5cpNAoa5iIEFAoznisYGAsrv5u0MAsrv4u0MAsrv3u0MQwmU0+hTYqfHrl6f29F8CijRhg8=" /> <div class='popup'> <div class='cnt223'> <div style="margin-bottom:6px;"> <img alt="Rules and Regulations of the State of Georgia" src="/images/new.gif"/> </div> <div class="header"> Terms and Conditions of Agreement for Access to Rules and Regulations of the State of Georgia Website </div> <div class="scroll"> <p>(Note: certain features of this site have been disabled for the general public to prevent digital piracy. If you are an entitled government entity pursuant the Georgia Administrative Procedures Act, <a target="_new" href="http://links.casemakerlegal.com/states/GA/books/Code_of_Georgia/browse?ci=25id=gasos&amp;codesec=50-13-7&amp;title=50&amp;#50-13-7(d)">O.C.G.A.§ 50-13-7(d)</a> contact the State of Georgia's Administrative Procedures Division at 678-364-3785 to enable these features for your location.)</p> <p>To access this website, you must agree to the following: </p> <p> These terms of use are a contract between you and/or your employer (if any), and Lawriter, LLC. </p> <p> You agree that you will not copy, print, or download anything from this website for any commercial use. </p> <p> You agree not to use any web crawler, scraper, or other robot or automated program or device to obtain data from the website.</p> <p> You agree that you will not sell, will not license, and will not otherwise make available in exchange for anything of value, anything that you download, print, or copy from this site.</p> <p> You agree that you will not copy, print, or download any portion of the regulations posted on this site exceeding a single chapter of regulations for sale, license, or other transfer to a third party, except that you may quote a reasonable portion of the regulations in the course of rendering professional advice.</p> <p> If you violate this agreement, or if you access or use this website in violation of this agreement, you agree that Lawriter will suffer damages of at least $20,000. </p> <p> THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS." 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If you are an entitled government entity pursuant the Georgia Administrative Procedures Act, <a target="_new" href="http://links.casemakerlegal.com/states/GA/books/Code_of_Georgia/browse?ci=25id=gasos&amp;codesec=50-13-7&amp;title=50&amp;#50-13-7(d)">O.C.G.A.§ 50-13-7(d)</a> contact the State of Georgia's Administrative Procedures Division at 678-364-3785 to enable these features for your location.)</p> <p>To access this website, you must agree to the following: </p> <p> These terms of use are a contract between you and/or your employer (if any), and Lawriter, LLC. </p> <p> You agree not to use any web crawler, scraper, or other robot or automated program or device to obtain data from the website. </p> <p> You agree that you will not sell or license anything that you download, print, or copy from this website.</p> <p> THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS." THE STATE OF GEORGIA AND LAWRITER EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT AND ARE NOT LIABLE TO ANY PERSON FOR ANY ERRORS IN INACCURACIES CONTAINED IN THIS WEBSITE. </p> <p> By accessing and/or using this website, you agree to the terms and conditions above. If you do not agree to the terms and conditions above, you must cease accessing and/or using this website and destroy all material obtained from this website without your agreement. </p> </div> </div> <div class="modal-footer"> <input type="button" name="btnAgree" value="Close" id="btnAgree" class="btn-blue noprint" /> <input type="button" name="btnprint" value="Print" id="btnprint" class="btn-blue noprint" /> </div> </div> </div> <div id="main" class="noprint"> <!--class="noprint"--> <div id="header" class="noprint"> <div class="container"> <div class="terms"> NOTICE OF TERMS OF USE OF THIS WEBSITE. 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class="mnemonic">S</em>earch tips</a></div><ul class="breadcrumb"> <li><a href="/GAC" name="GAC" title="GAC">GA R&amp;R</a></li> <li>&raquo; <a href="/GAC/360" title="360">Department 360</a></li> <li>&raquo; Chapter 360-11</li> </ul> </div> </div><div id="doc" class="container"> <div id="doc-content" class="content"> <h1><nllchapter>Chapter 360-11 GEORGIA PROFESSIONAL HEALTH PROGRAM</nllchapter></h1> <h2><a href="/GAC/360-11-.01" name="360-11-.01" title="360-11-.01">Rule 360-11-.01 Definitions</a></h2> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.01(1)">(1)</a></td> <td valign="top" style="text-align:left" class="leftalign"> "Board" means the Georgia Composite Medical Board.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.01(2)">(2)</a></td> <td valign="top" style="text-align:left" class="leftalign"> "Entity" means an organization or medical professional association, which conducts professional health programs.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.01(3)">(3)</a></td> <td valign="top" style="text-align:left" class="leftalign"> "Health care professional" means an applicant, an individual licensed, certified, or permitted by the Board.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.01(4)">(4)</a></td> <td valign="top" style="text-align:left" class="leftalign"> "Impaired" means the inability of a health care professional to practice with reasonable skill and safety to patients by reason of illness or use of alcohol, drugs, narcotics, chemicals, or any other type of material, or as a result of any mental or physical condition.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.01(5)">(5)</a></td> <td valign="top" style="text-align:left" class="leftalign"> "Wellness Committee" means a committee of the Board.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.01(6)">(6)</a></td> <td valign="top" style="text-align:left" class="leftalign"> "Medical Director" means the Georgia licensed physician employed by the PHP to coordinate the activities of the professional heath program.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.01(7)">(7)</a></td> <td valign="top" style="text-align:left" class="leftalign"> "Professional health program" or "PHP" means a program established for the purposes of coordinating the evaluations and/or assessment of health care professionals to determine whether the health care professionals can practice with reasonable care and safety, and/or monitoring and rehabilitation of impaired health care professionals.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.01(8)">(8)</a></td> <td valign="top" style="text-align:left" class="leftalign"> "Rehabilitation" means restoration to good health or restoration of the ability to practice with reasonable skill and safety through therapy.</td> </tr> </table> <h2><a href="/GAC/360-11-.02" name="360-11-.02" title="360-11-.02">Rule 360-11-.02 Contract</a></h2> <P>The board shall be authorized to conduct a professional health program and to enter into a contract with an entity for the purpose of establishing and conducting such professional health program.</P> <h2><a href="/GAC/360-11-.03" name="360-11-.03" title="360-11-.03">Rule 360-11-.03 Professional Health Program (PHP)</a></h2> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.03(1)">(1)</a></td> <td valign="top" style="text-align:left" class="leftalign"> The PHP must employ a Georgia licensed physician to act as the Medical Director to coordinate the activities of the PHP.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.03(2)">(2)</a></td> <td valign="top" style="text-align:left" class="leftalign"> The PHP must have a policy approved by the Board to provide services for the mental/physical evaluation of health care professionals who have been referred to the PHP or have contacted the PHP directly.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.03(3)">(3)</a></td> <td valign="top" style="text-align:left" class="leftalign"> In the provision of services to evaluate health care professionals or to monitor or rehabilitate impaired health care professionals, the PHP shall have a policy approved by the Board to identify approved treatment programs.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.03(4)">(4)</a></td> <td valign="top" style="text-align:left" class="leftalign"> The PHP shall maintain records for a period of ten years and shall keep such records confidential.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.03(5)">(5)</a></td> <td valign="top" style="text-align:left" class="leftalign"> The PHP shall inform each participant of the program's procedures, responsibilities of program participants, and the possible consequences of noncompliance with the program.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.03(6)">(6)</a></td> <td valign="top" style="text-align:left" class="leftalign"> The PHP shall submit a written report to the Board through the Board's Wellness Committee within 72 hours of each instance where the health care professional has: <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.03(6)(a)">(a)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Failed to comply with the terms of participation;</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.03(6)(b)">(b)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Refused to cease practice when he/she has been found to be unable to practice with reasonable skill and safety;</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.03(6)(c)">(c)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Withdrawn from participation in the program against medical advice;</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.03(6)(d)">(d)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Engaged in conduct or behavior which indicates that health care professional is believed to constitute an imminent danger to the public or to himself or herself; or</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.03(6)(e)">(e)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Failed to abide by the terms and conditions of a monitoring agreement.</td> </tr> </table> </td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.03(7)">(7)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Any report required under paragraph (6) above shall include evaluations, treatment records, medical records, documents or information relevant to the health care professional. All such information, evaluations, documents, reports, treatment records or medical records received by the Board shall be privileged and confidential and shall not be public records nor available for court subpoena or for discovery proceedings but may be used by the Board in the course of its investigations and may be introduced as evidence in administrative hearings conducted by the Board.</td> </tr> </table> <h2><a href="/GAC/360-11-.04" name="360-11-.04" title="360-11-.04">Rule 360-11-.04 Participation in Professional Health Program</a></h2> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.04(1)">(1)</a></td> <td valign="top" style="text-align:left" class="leftalign"> A health care professional who participates in the PHP shall bear all costs associated with such participation and shall be fully accountable to the Board for his/her professional practice during the period of PHP treatment.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.04(2)">(2)</a></td> <td valign="top" style="text-align:left" class="leftalign"> A health care professional who is referred to or who participates in the PHP is free not to comply with the recommendations of the PHP however, if he/she does not comply, all information concerning his/her conduct, evaluation, treatment, and/or monitoring will be forwarded to the Board.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.04(3)">(3)</a></td> <td valign="top" style="text-align:left" class="leftalign"> A health care professional who participates in the PHP program agrees to provide access to the PHP of any and all records relating to the mental or physical condition of the health care professional, including psychiatric records.</td> </tr> </table> <h2><a href="/GAC/360-11-.05" name="360-11-.05" title="360-11-.05">Rule 360-11-.05 Confidentiality</a></h2> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.05(1)">(1)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Notwithstanding the provisions of Code Sections <a href="https://links.casemakerlegal.com/states/ga/books/Code_of_Georgia/browse?ci=25&amp;id=gasos&amp;codesec=43-34-7&amp;title=43#" target="_newtab">43-34-7</a> and <a href="https://links.casemakerlegal.com/states/ga/books/Code_of_Georgia/browse?ci=25&amp;id=gasos&amp;codesec=43-34-8&amp;title=43#" target="_newtab">43-34-8</a>, the Board shall be authorized to provide pertinent information regarding health care professionals, as determined by the Board and in its sole discretion, to an entity for its purposes in conducting a PHP.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.05(2)">(2)</a></td> <td valign="top" style="text-align:left" class="leftalign"> All information, interviews, reports, statements, memoranda, or other documents furnished by the Board or other source to the an entity under contract with the Board for a PHP or produced by the entity, and any findings, conclusions, recommendations, or reports resulting from the monitoring or rehabilitation of health care professionals pursuant to a contract with the Board are declared to be privileged and confidential and shall not be subject to Article 4 of Chapter 18 of Title 50, relating to open records.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.05(3)">(3)</a></td> <td valign="top" style="text-align:left" class="leftalign"> All records of the PHP shall be confidential and shall be used by the PHP and its employees and agents only in the exercise of the proper function of the PHP pursuant to its contract with the Board. Such information, interviews, reports, statements, memoranda, or other documents furnished to or produced by the PHP and any findings, conclusions, recommendations, or reports resulting from the monitoring or rehabilitation of health care professionals shall not be available for court subpoenas or for discovery proceedings.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.05(4)">(4)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Notwithstanding the above, the Board is authorized to use any such information in a manner and hearing consistent with the provisions of O.C.G.A. Section <a href="https://links.casemakerlegal.com/states/ga/books/Code_of_Georgia/browse?ci=25&amp;id=gasos&amp;codesec=43-34-8&amp;title=43#" target="_newtab">43-34-8</a>, and the Board rules.</td> </tr> </table> <h2><a href="/GAC/360-11-.06" name="360-11-.06" title="360-11-.06">Rule 360-11-.06 Limitation on Liability</a></h2> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.06(1)">(1)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Any entity that contracts with the Board for a PHP shall be immune from any liability, civil or criminal, that might otherwise be incurred or imposed, for the performance of any functions or duties under the contract if performed in accordance with the terms of such contract and the provisions of law.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.06(2)">(2)</a></td> <td valign="top" style="text-align:left" class="leftalign"> Notwithstanding any other provisions of the law, the members of the Wellness Committee and Board shall not be liable in damages to any person for any acts, omissions or recommendations made by them in good faith while acting within the scope of their responsibilities pursuant to the law and rules.</td> </tr> </table> <table border="0" width="100%" cellspacing="4" cellpadding="4"> <tr> <td valign="top" width="1%" style="white-space:nowrap;text-align:left;width:18px;"><a style="white-space:nowrap;" name="360-11-.06(3)">(3)</a></td> <td valign="top" style="text-align:left" class="leftalign"> No person who in good faith and without malice makes a report to the Board shall be liable for damages to any person.</td> </tr> </table> <h2><a href="/GAC/360-11-.07" name="360-11-.07" title="360-11-.07">Rule 360-11-.07 Template</a></h2> <P>The Board's standard protocol template is available at <a class="LinkOut" href="http://www.medicalboard.georgia.gov" target="_blank">www.medicalboard.georgia.gov</a>.</P> <h2><a href="/GAC/360-11-.08" name="360-11-.08" title="360-11-.08">Rule 360-11-.08 Repealed</a></h2> <h2><a href="/GAC/360-11-.09" name="360-11-.09" title="360-11-.09">Rule 360-11-.09 Repealed</a></h2> <h2><a href="/GAC/360-11-.10" name="360-11-.10" title="360-11-.10">Rule 360-11-.10 Repealed</a></h2> <h2><a href="/GAC/360-11-.11" name="360-11-.11" title="360-11-.11">Rule 360-11-.11 Repealed</a></h2> <h2><a href="/GAC/360-11-.12" name="360-11-.12" title="360-11-.12">Rule 360-11-.12 Repealed</a></h2> </div> </div> </HTML> </div> <div id="toc" class="sidebar noprint"> <ul id="toc-children" class="children"><li><a href="/GAC/360-11-.01" name="360-11-.01" title="360-11-.01">Rule 360-11-.01 Definitions</a></li><li><a href="/GAC/360-11-.02" name="360-11-.02" title="360-11-.02">Rule 360-11-.02 Contract</a></li><li><a href="/GAC/360-11-.03" name="360-11-.03" title="360-11-.03">Rule 360-11-.03 Professional Health Program (PHP)</a></li><li><a href="/GAC/360-11-.04" name="360-11-.04" title="360-11-.04">Rule 360-11-.04 Participation in Professional Health Program</a></li><li><a href="/GAC/360-11-.05" name="360-11-.05" title="360-11-.05">Rule 360-11-.05 Confidentiality</a></li><li><a href="/GAC/360-11-.06" name="360-11-.06" title="360-11-.06">Rule 360-11-.06 Limitation on Liability</a></li><li><a href="/GAC/360-11-.07" name="360-11-.07" title="360-11-.07">Rule 360-11-.07 Template</a></li><li><a href="/GAC/360-11-.08" name="360-11-.08" title="360-11-.08">Rule 360-11-.08 Repealed</a></li><li><a href="/GAC/360-11-.09" name="360-11-.09" title="360-11-.09">Rule 360-11-.09 Repealed</a></li><li><a href="/GAC/360-11-.10" name="360-11-.10" title="360-11-.10">Rule 360-11-.10 Repealed</a></li><li><a href="/GAC/360-11-.11" name="360-11-.11" title="360-11-.11">Rule 360-11-.11 Repealed</a></li><li><a href="/GAC/360-11-.12" name="360-11-.12" title="360-11-.12">Rule 360-11-.12 Repealed</a></li></ul> </div> </div> <!--content ends here--> <div id="footer" class="noprint"><span class="footer">Copyright &copy; 2019 Lawriter LLC - All rights reserved.</span>| <a href="mailto:support@casemakerlegal.com?subject=Rules and Regulations of the State of Georgia">Email Us</a> | 844-838-0769 | <a href="http://livechat.casemakerlegal.com/client.php?locale=en" target="_blank" onclick="if(navigator.userAgent.toLowerCase().indexOf('opera') != -1 && window.event.preventDefault)window.event.preventDefault();this.newWindow = window.open('http://livechat.casemakerlegal.com/client.php?locale=en&url='+escape(document.location.href)+'&referrer='+escape(document.referrer), 'webim','toolbar=0,scrollbars=0,location=0,status=1,menubar=0,width=640,height=480,resizable=1');this.newWindow.focus();this.newWindow.opener=window;return false;">Live Chat</a> </div> </div> </body> </html>