GA - GAC
Rules and Regulations of the State of Georgia
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Subject 375-1-1 ORGANIZATION

Rule 375-1-1-.01 Organization

(1) The Department of Driver Services is composed of ten (10) divisions: the Office of the Commissioner, Human Resources Division, Legal Division, Field Operations Division, Governmental Affairs and Communications Division, Regulatory Compliance Division, Finance and Customer Service Support Division, Information Technology Division, Program Management Office, and the Office of Investigative Services.
(2) The Department's Headquarters is located at 2206 East View Parkway, Conyers, Georgia 30013.
(3) The Department's Headquarters mailing address is P.O. Box 80447, Conyers, Georgia 30013.

Rule 375-1-1-.02 Service of Process

(1) Appeals to Superior Courts
(a) Appeals to the superior courts from a final agency decision rendered by the Office of State Administrative Hearings under the Administrative Procedure Act, pursuant to O.C.G.A. § 50-13-41(e)(3) shall be served by personal delivery to the Legal Division of the Department at 2201 Eastview Parkway, Conyers, Georgia 30013, or by mail to the Department of Driver Services, Legal Division, P. O. Box 80447, Conyers, Georgia 30013. The party or counsel shall also furnish a copy of the appeal by mail to the Office of State Administrative Hearings and to the Department of Law, Public Safety Section, 40 Capitol Square, SW, Atlanta, Georgia 30334-1300.
(b) Appeals to the superior courts from a final agency decision rendered by the agency itself under the Administrative Procedure Act, pursuant to O.C.G.A. § 50-13-41(e)(3) shall be served by personal delivery to the Legal Division of the Department at 2201 Eastview Parkway, Conyers, Georgia 30013, or by mail to the Department of Driver Services, Legal Division, P. O. Box 80447, Conyers, Georgia 30013. The party or counsel shall also furnish a copy of the appeal by mail to the Department of Law, Public Safety Section, 40 Capitol Square, SW, Atlanta, Georgia 30334-1300.
(c) Appeals to the Superior Court from a final agency decision not governed by the Administrative Procedure Act shall be served on the Department by personal service to the Legal Division of the Department of Driver Services at 2201 Eastview Parkway, Conyers, Georgia 30013. The party or counsel shall also furnish a copy of the appeal by mail to the Department of Law, Public Safety Section, 40 Capitol Square, SW, Atlanta, Georgia 30334-1300.
(d) Service upon any other person, agency, or entity shall not be considered service on or notice to the Department of the action for the purpose of appeals of contested cases under the Act.
(2) Service of process of all other actions to which the Department or its Commissioner are named as parties shall be as provided by law.
(3) The General Counsel, Deputy General Counsel, Assistant General Counsel, and such other persons as may be designated by the Commissioner, are authorized to accept service of process on behalf of the Department and the Commissioner.

Rule 375-1-1-.03 General Definitions

(a) "Board" shall mean the Board of Driver Services of the State of Georgia.
(b) "Commissioner" shall mean the Commissioner of Driver Services of the State of Georgia.
(c) "Department" shall mean the Department of Driver Services of the State of Georgia.
(d) "Electronic signature" means an electronic mark or symbol attached to or logically associated with a record and executed or adopted by a person with the intent to sign the record.
(e) "Hearing" shall mean a right of the Department and of parties affected by any action of the Department to present relevant information, testimony, documents, evidence and arguments as to why such action should or should not be taken.
(f) "Hearing Examiner" or "Hearing Officer" or "Reviewing Officer" shall mean an officer or employee of the Department or other person so designated by the Commissioner or the Board who shall be employed or appointed by the Department for purpose as needed and shall be authorized to exercise such powers as are given such persons by statute or rule.
(g) "Administrative Law Judge" or "ALJ" shall mean an employee of the Office of State Administrative Hearings so designated by the Chief State Administrative Law Judge to conduct a hearing and shall be authorized to exercise such powers as are given such persons by statute or rule.
(h) "Signature" shall mean the hand-written or electronic recording of a person's full legal name, without the use of nicknames or any other verbiage. In the event a customer is unable to write his or her name, he or she may provide a signature by making his or her customary mark.
(i) "Full legal name" shall mean an individual's first name, middle name(s), and last name or surname, without use of initials or nicknames. In the event a customer's full legal name exceeds the number of characters the Department can capture using its then existing technology, the customer's full legal name shall be recorded using the truncation protocol set forth in International Civil Aviation Organization (ICAO) 9303, "Machine Readable Travel Documents" Part IV Sixth Edition, 2005 or such other standard as required under state or federal law.

Rule 375-1-1-.04 Final Agency Decisions in Administrative Hearings

Any decision issued by an Administrative Law Judge in a matter referred to the Office of State Administrative Hearings shall be the Department's Final Decision without further agency action and without the expiration of a 30 day review period unless expressly provided elsewhere in these regulations or by statute.

Rule 375-1-1-.05 Procedures for Requesting Rule Changes

(1) A person whose legal rights are affected by these rules may petition the Board of Driver Services to enact, amend, or repeal any rule pertaining to the primary responsibilities of the Department as set forth in O.C.G.A. § 40-16-2.
(2) The petition must set forth the proposed new regulation or amendment, or identify the rule for which repeal is sought and the reasons therefore. In addition, the petition must include the petitioner's name and address, and a statement of their interest in the matter. The petition shall be sent by certified mail, return receipt requested, addressed to "Legal Division, Department of Driver Services, P.O. Box 80447, Conyers, Georgia 30013."
(3) Upon receipt of such petition by the Legal Division, the division shall consider the petition in accordance with O.C.G.A. § 50-13-9.