Subject 665-2-7 GUARANTEES AND WARRANTIES
Using agencies shall enforce the contractual guarantee or warranty applying to the goods or services purchased.
If any agency has difficulty in obtaining satisfactory performance including service as provided for in a guarantee or warranty, under a contract handled, approved or otherwise authorized by GTA; the agency shall refer the matter to GTA.
The using agency must notify the vendor promptly when latent or other defects are discovered. In the event the vendor fails to remedy the condition reported and the contract was handled, approved or otherwise authorized by GTA, the matter shall be referred to GTA.